Our Work
KSS has built and delivered commercial systems inside some of East Africa's most complex FMCG environments, across GT, MT, distributor networks and trade-facing rep teams.
Kirkpatrick evaluation at behaviour and results levels, not completion metrics.
FMCG, Beauty & Personal Care
Challenge
Premium brand selling in GT/MT market, sophisticated buyers, consultative approach required.
Our Approach
Commercial diagnostic → bespoke Commercial Excellence Bootcamp built on actual route-to-market, buyer profile and SKU strategy.
Outcome
Documented commercial capability system embedded in the L'Oréal EA sales team. KSS's most cited FMCG credential.
FMCG, Agri-nutrition, GT/distributor
Challenge
Execution gaps across GT/distributor network. No consistent Way of Selling across the field team.
Our Approach
Designed and delivered UFWoS, UNGA Farmcare Way of Selling, bespoke system with named playbooks.
Outcome
Named, documented Way of Selling embedded across Farmcare sales team. Commercial Director endorsed. Ongoing relationship.
Healthcare / Social Enterprise
Challenge
Required frontline commercial capability AND Board alignment on the commercial architecture supporting that capability.
Our Approach
PS Kenya Way of Selling across multiple cohorts + Board-level commercial strategy session connecting leadership to frontline execution.
Outcome
Way of Selling embedded at field level. Board aligned. KSS reference account for both frontline capability and Board facilitation.
Financial Services, Banking
Challenge
Building structured selling behaviours in a relationship-led environment where the default is managing, not developing, commercial opportunities.
Our Approach
Bespoke in-house programme anchored in consultative, advisory selling dynamics specific to premium financial services.
Outcome
Commercial capability embedded across the banking team. KSS's primary financial services banking credential.
IHS Kenya
5-month retainer
● Diagnostic complete, programme in delivery
Mi Vida Homes
5-month retainer
● Programme in delivery
Tropikal Brands
MT/GT capability
● Programme in delivery
KETEPA
Conference + capability
● Conference done, programme live
Unga Limited
Phase 1 diagnostic
● Diagnostic Concluded, program underway
Live as at June 2026, outcomes will be documented upon completion. References available upon request.
We do not run workshops. We build commercial systems.
L'Oréal East Africa
Unga Group PLC
Unga Group PLC
Unga Limited
PS Kenya
Mi Vida Homes
Cipla
OUP East Africa
Tropikal Brands
Harleys Ltd
Power Financial
IHS Kenya
Promitto
KETEPA
Kubtech Engineering
Standard Chartered
Quickmart
Also: KETEPA, 2026 Sales Conference + capability programme; Quickmart, Retail-adjacent commercial capability
“Sales capability isn't a luxury; it's the engine that drives topline performance and unlocks Africa's commercial future.”
Luck Ochieng, Managing Director, Unilever East Africa
KSS launch, Hyatt Regency Nairobi, April 2025
KSS was featured in The Standard (April 2025) as a leading initiative transforming the sales profession in East Africa, with a mission to certify 1,000 sales professionals by 2026.
We would welcome a 30-minute commercial conversation, not a vendor briefing, but a conversation about the specific capability priorities on your agenda right now.
Book a 30-minute conversation